HRIC Services & Contact List
The following is a list of HRIC services and service categories with contact information for each. If you can't find what you're looking for or have general questions, contact us at 303-871-7991 or AskHRPartners@zhanmi.net.
For Information Regarding | Website & Email | Phone |
Benefits Advocate Team (General Questions, Explanation of Benefits, Prescription Challenges, Claim Issues, Difficult Situations) | Benefits Advocate Team Email |
833-355-8939 (Monday-Friday 7am-5pm MST) |
Benefits - Enrollment Questions | 833-355-8939 (Monday-Friday 7am-5pm MST) | |
Benefits - Dental | 800-610-0201 | |
Benefits - Flexible Spending Accounts (FSA) | Rocky Mountain Reserve FSA | 888-722-1223 |
Benefits - Health Savings Plan (HSA) | Rocky Mountain Reserve HSA | 888-722-1223 |
Benefits - Life and AD&D Insurance | 1-800-362-4462 1-800-225-5695 | |
Benefits - Medical | 800-244-6224 (Coverage & Claims) 1-800-997-1654 (Customer Service) | |
Benefits - Retirement | 1-800-842-2252 | |
Benefits - Vision | 866-723-0514 | |
COBRA | 888-722-1223 888-806-5042 | |
Compensation Guidelines | Compensation Website | 303-871-7946 |
Disciplinary Action | Contact Your HR Partner | 303-871-7991 |
Employee Assistance Program | Username: Universityofdenver | 1-800-881-5462 |
Employee Dispute Resolution | Contact Your HR Partner | 303-871-7991 |
Employee Relations | Contact Your HR Partner | 303-871-7991 |
Employment Services - I-9 Processing | I-9 Process Website | 303-871-7993 |
Employment Services - Name Changes, Job Changes, Personnel Records | Employmentservices@zhanmi.net | 303-871-7993 |
Exit Interviews | Contact Your HR Partner | 303-871-7991 |
Grievances | Contact Your HR Partner | 303-871-7991 |
Job Descriptions | Contact Your HR Partner | 303-871-7991 |
Development, Training, & Mentorship Program | 303-871-2979 | |
Leaves of Absence (Short Term, Long Term, Parental Leave, FAMLI, FMLA) | 303-871-2360 303-871-6339 (fax) | |
Onboarding New Employees | 303-871-2979 | |
Overtime Issues | Contact Your HR Partner | 303-871-7991 |
Performance Issues & Separations | Contact Your HR Partner | 303-871-7991 |
Performance Management | 303-871-2979
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Pregnancy, Lactation Rooms & Family Resources | 303-871-2360 | |
Reclassifications | Contact Your HR Partner | 303-871-7991 |
Recruiting/Talent Acquisition (job postings, advertisements, background checks, interview tools) | Jobs@DU | 303-871-2979 |
Retiree Benefits | Retiree Benefits & DU Retirees Association | 303-871-2360 |
Separations | 303-871-7991 | |
Talent@DU & Training | 303-871-2979 | |
New Hire Orientation | 303-871-2979 | |
Unemployment Compensations | Contact Your HR Partner | 303-871-7991 |
Verification of Employment | Click for more information | 800-367-5690 Employer Number 19011 |